Returns & Exchanges
At Sassy Saints, we want you to be obsessed with your beauty results, so we offer a 30-day window for returns or exchanges on most products. If your kit isn't a perfect match, our salon-quality support team is here to help make it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Pack with Care
Place the items in their original packaging to ensure they are protected during transit and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing