Frequently Asked Questions
Everything you need to know about your Sassy Saints experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day money-back guarantee on all unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are Sassy Saints products cruelty-free?
Absolutely! We are proud to be 100% cruelty-free. None of our products or ingredients are ever tested on animals.
Can I track my order?
Yes, once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your products safe for sensitive skin?
Our formulas are designed with high-quality ingredients to be as gentle as possible. However, we always recommend performing a patch test on a small area of skin before full application.